Ranorex Studio Windows 10 Scaling Issue

Ask general questions here.
RobMunford
Posts: 1
Joined: Fri Jul 01, 2016 5:21 pm

Ranorex Studio Windows 10 Scaling Issue

Post by RobMunford » Fri Jul 01, 2016 5:29 pm

Hi,

I seem to have a scaling issue with Ranorex v6.0.1 running in Windows 10. The buttons are very small and some are even hidden due to the issue.

I have attached an image showing the display. This remains the same whether I run on my laptop's display or run it on an attached monitor.

Are there any solutions?
Attachments
ranorex_scaling.png
Ranorex Display Scaling Issue
ranorex_scaling.png (186.66 KiB) Viewed 807 times

User avatar
Support Team
Site Admin
Site Admin
Posts: 11709
Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Re: Ranorex Studio Windows 10 Scaling Issue

Post by Support Team » Wed Jul 06, 2016 8:55 am

Hi RobMunford,

Thank you for reporting this behavior.
May I ask you if you have set a custom sizing in Windows 10 Display settings?
CustomSizingOption.png
CustomSizingOption.png (8.01 KiB) Viewed 792 times
If so, please try resetting the value to 100% and check if the problem is still occurring.

Regards,
Markus (S)
.
Image

ndg
Posts: 1
Joined: Wed Jan 03, 2018 6:46 pm

Re: Ranorex Studio Windows 10 Scaling Issue

Post by ndg » Wed Jan 03, 2018 6:51 pm

Do you have a fix for this yet? I'm running windows 10 on parallels for mac. Your software is completely unusable at any resolution

dpFourOFour
Certified Professional
Certified Professional
Posts: 38
Joined: Mon Dec 12, 2016 9:24 am

Re: Ranorex Studio Windows 10 Scaling Issue

Post by dpFourOFour » Fri Jan 05, 2018 8:45 pm

I think the problem is the DPI scaling. I'm running Ranorex on a Surface Book and had to set the DPI factor to 120%.
Otherwise, some UI elements are not shown correctly. May this also helps you with Ranorex on your Win10 on mac.

Best,
DP
Please always include the following information to your posts
  • Ranorex Version
  • OS Version