Ranorex Web Browser is not working like other browsers

Mobile Testing, Android App Testing.
Certified Professional
Certified Professional
Posts: 18
Joined: Sat Jan 23, 2016 12:50 am

Ranorex Web Browser is not working like other browsers

Post by wellingtonsantana » Thu Sep 29, 2016 7:50 pm

Testing manually the website "https://www.smiles.com.br/home" in any mobile browser, elements are working really fine as desktop browsers, but when I try to use in Ranorex mobile browser (I need automate with ranorex mobile browser), elements aren't working.
Below, two images comparing behavior between Safari and Ranorex.
I'm using IOS 10.0.2 with Ranorex Service 2.2.0 and RxAutomation v2.2.0.

Wellington Santana
Some error that often appears
B36EA9D5-1C53-4B52-BABA-321159DCFFB3.jpg (39.88 KiB) Viewed 1113 times
Behavior in Ranorex mobile Browser
63379A7C-DDD0-4E76-A3BD-6C706E79E958.jpg (74.44 KiB) Viewed 1113 times
Behavior in others mobile browsers
5DC87F46-F349-4675-A893-4B8190245656.jpg (68.46 KiB) Viewed 1113 times

User avatar
Support Team
Site Admin
Site Admin
Posts: 12169
Joined: Fri Jul 07, 2006 4:30 pm
Location: Houston, Texas, USA

Re: Ranorex Web Browser is not working like other browsers

Post by Support Team » Tue Oct 04, 2016 12:31 pm

Hello Wellington Santana,

Thank you for reporting the issue.

It seems the error pops up when an asynchronous load is canceled. Safari and other browsers hide these type of errors. The Ranorex mobile Browser shows the error in the browser directly.

I found a description for this error message on the website developers.apple.com:

https://developer.apple.com/library/mac ... -CH3g-SW40

I already added an item into our bug tracking system. Unfortunately, there is no workaround at the moment.