Recognition of Custom Elements

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Oksana
Posts: 64
Joined: Tue Jan 15, 2013 10:20 am

Recognition of Custom Elements

Post by Oksana » Mon Oct 14, 2013 2:19 pm

Hi!

I've noticed, that Ranorex Spy has problems with recognition of custom elements (elements of types derived from standard ones; for 2 level of deriving this problem already appears).
For some custom elements that visually consist of another elements (images, labels, checkboxes etc.) Ranorex Spy doesn't expand structure further, finds only outer container.

It is common for different types of applications (In my experience it was for android native application and ios native application).

Example:
for android native app instead of 'text' element Ranorex Spy finds 'androidelement' and thus it is impossible to get any text value from the element or enter something into it;

Can you give any advice?

Thanks,
Oksana

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Support Team
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Re: Recognition of Custom Elements

Post by Support Team » Wed Oct 16, 2013 3:13 pm

Hello,

Please send us a Ranorex Snapshot of your application?
Additionally, please describe your custom elements that couldn't be recognized.
This would help us in analyzing your issue.
Please take a look at our User Guide for more information on how to create snapshot files.

Thank you in advance.

Regards,
Markus (T)
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