Remote Agent Stopped working after updating Ranorex Studio

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Lyuba Boerma
Posts: 27
Joined: Mon Apr 01, 2019 12:12 pm

Remote Agent Stopped working after updating Ranorex Studio

Post by Lyuba Boerma » Tue Apr 23, 2019 8:44 am

Hello.
After i updated ranorex studio from 9.0.0 to 9.0.1 my Ranorex Agent 5.0.0 stopped working .
Agent doesn't see any repository items anymore.
he opens webbrowser, with a correct url and stops.

WaitForAttributeEqual failed. Element for item 'eLabTestSuiteRepository.ELABJournal.Self' does not exist (Failed to find item 'eLabTestSuiteRepository.ELABJournal.Self'. No element found for path '/dom[@domain='local.elabjournal.com']' within 30s.).


Is it related with updates and better to rollback to 9.0.0?

before this everything was working okay.


Thanks.

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odklizec
Ranorex Guru
Ranorex Guru
Posts: 5066
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Remote Agent Stopped working after updating Ranorex Studio

Post by odklizec » Wed Apr 24, 2019 9:50 am

Hi,

What browser do you use on the target machine? Have you tried to run the test locally (on the target machine)? Just install Ranorex on target machine and run test directly from Studio. Without knowing if the test works locally, it's impossible to tell if it's a problem of Ranorex agent or a general 9.0.1 issue.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

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qwertzu
Posts: 265
Joined: Wed Jan 25, 2017 11:08 am

Re: Remote Agent Stopped working after updating Ranorex Studio

Post by qwertzu » Wed Apr 24, 2019 9:53 am

Hi Lyuba,

Can you post a Ranorex Snapshot created on your agent machine and a Compressed report of your failed test run?

regards,
qwertzu