Report not displaying after test run ??

Bug reports.
jmchughsmart
Posts: 28
Joined: Wed Aug 12, 2015 6:44 pm

Report not displaying after test run ??

Post by jmchughsmart » Tue Mar 29, 2016 7:08 pm

Hi,

I was running a test(s) and for some unknown reason the Report at the completion of test is not displaying.

I closed Ranorex. Rebooted my machine. Still having same problem ??

Any Ideas ??
Attached is Ranorex Report Viewer settings.

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Report not displaying after test run ??

Post by krstcs » Tue Mar 29, 2016 8:05 pm

Without more information it will be almost impossible to help.

Please always include the following when posting:
1. Ranorex version
2. Windows version
3. Detailed error message (if applicable)
4. Browser version (if applicable)
5. Mobile type and version (if applicable)

Also, there are several threads about this exact problem in these forums, please search for the answer before posting in order to avoid repeating the same information over and over.
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jmchughsmart
Posts: 28
Joined: Wed Aug 12, 2015 6:44 pm

Re: Report not displaying after test run ??

Post by jmchughsmart » Tue Mar 29, 2016 8:38 pm

Hi krstcs,

Already searched, did not find anything that could help me.

I attached
1. Ranorex version
2. Windows version
3. Browser version (if applicable)

This was working fine, now it's not.

Thanks,
Jim

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Report not displaying after test run ??

Post by krstcs » Tue Mar 29, 2016 9:21 pm

I see nothing attached.

Please TYPE the version information into the reply, do not attach files as they may not come through, thus losing the information. You also probably do not have permissions to post urls or upload files yet as they restrict these to members that have posted a certain number of times.

The first forum post that popped up when I searched "report doesn't open" was this:
http://www.ranorex.com/forum/open-repor ... 60-15.html

If it isn't related, then please describe your problem in more detail.
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jmchughsmart
Posts: 28
Joined: Wed Aug 12, 2015 6:44 pm

Re: Report not displaying after test run ??

Post by jmchughsmart » Wed Mar 30, 2016 12:51 pm

Added the file
Attachments
RanorexReportQues.zip
(287.71 KiB) Downloaded 46 times

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Report not displaying after test run ??

Post by krstcs » Wed Mar 30, 2016 2:35 pm

PLEASE TYPE OUT THE INFORMATION IN YOUR RESPONSE...

I didn't ask you to do this just because it wasn't posting. What happens if your file is corrupted, etc??

In addition it allows us to figure out some things without having to open another document. While Ranorex's filters are pretty good, they don't guarantee that your file doesn't contain a virus.


Again, PLEASE TYPE OUT THE INFORMATION IN YOUR RESPONSE!
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jmchughsmart
Posts: 28
Joined: Wed Aug 12, 2015 6:44 pm

Re: Report not displaying after test run ??

Post by jmchughsmart » Wed Apr 27, 2016 1:50 pm

Upgraded to version 5.4.6. Problem solved.