Run Wizard popup displayed for FireFox & Chrome after the ex

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wvonb
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Joined: Wed Feb 14, 2018 3:22 pm

Run Wizard popup displayed for FireFox & Chrome after the ex

Post by wvonb » Wed Feb 14, 2018 3:50 pm

The "Run Wizard" popup is always displayed for FireFox and Chrome even though the extension has been added for both browsers. We have changed the browser version of FireFox to ESR 52.6.0 (64-bit). The version of Chrome is 64.0.3282.167 (Official Build) (64-bit). I assume that this could be affecting the performance in regards to capture & playback.

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odklizec
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Re: Run Wizard popup displayed for FireFox & Chrome after the ex

Post by odklizec » Thu Feb 15, 2018 9:59 am

Hi,

I'm afraid, you forgot to mention Ranorex version? Also, have you checked if the extension is really installed and ENABLED in both browsers?
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

wvonb
Posts: 5
Joined: Wed Feb 14, 2018 3:22 pm

Re: Run Wizard popup displayed for FireFox & Chrome after the ex

Post by wvonb » Thu Feb 15, 2018 1:59 pm

Version 8 and extensions installed on both browsers

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Support Team
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Re: Run Wizard popup displayed for FireFox & Chrome after the ex

Post by Support Team » Fri Feb 16, 2018 9:03 pm

Hi wvonb,

Are you able to provide two snapshots of http://www.google.com, one for each browser? Are you able to provide me the installation order of Ranorex, and each browser? The needed IPC pipes are created during the installation of Ranorex.

More information about IPC:
https://msdn.microsoft.com/en-us/librar ... s.85).aspx

You can check if these pipes exist by using a Microsoft CLI tool called pipelist (please know this is a 3rd party tool and we are not responsible for misuse):
https://docs.microsoft.com/en-us/sysint ... s/pipelist

Sample output showing the pipe for Rx --> Chrome:
pipelist.png
pipelist.png (22.55 KiB) Viewed 378 times
If you would prefer to open a support ticket, I would be more than happy to continue assisting you via email. Support portal:
https://www.ranorex.com/support-query/

Hope this helps!

-Jon
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