RX license is not available, waiting... after upgrading to 9.0.1

Ask general questions here.
martinacceo
Posts: 8
Joined: Thu Apr 25, 2019 2:17 pm

RX license is not available, waiting... after upgrading to 9.0.1

Post by martinacceo » Thu Apr 25, 2019 2:26 pm

Hello,

I upgraded the locked node from 8.2 to 9.0.1 as well as the scripts on that machine.
I copied the updated compiled script (EXE) to my Runtime machine, which also been upgraded from 8.2 to 9.0.1

When I start a script on the runtime machine I get : RX license is not available, waiting...
I have 2 runtime licenses, only 1 is used.

The only thing that was not upgraded is the Licence manager. Which only the IT team can do that.

Coud it be the problem?

User avatar
odklizec
Ranorex Guru
Ranorex Guru
Posts: 5071
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: RX license is not available, waiting... after upgrading to 9.0.1

Post by odklizec » Mon Apr 29, 2019 12:29 pm

Hi,

I still have Ranorex license manager 8.3.2 installed on license server and it works OK with 9.0.1. So no, older license manager is most probably not the source of your issue. My guess is, that your actual 8.x.x license is too old and most probably already out of maintenance period? Which means, it's not usable with Ranorex 9.x.x. Please check how old is your original Ranorex license (date of purchase). If it was purchased more than one year ago, it must be renewed, otherwise, it cannot be used with 9.x.x.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

martinacceo
Posts: 8
Joined: Thu Apr 25, 2019 2:17 pm

Re: RX license is not available, waiting... after upgrading to 9.0.1

Post by martinacceo » Tue Apr 30, 2019 7:53 pm

Thank you very much.
That was the problem. Our IT team did not update the license.