RX license is not available, waiting... after upgrading to 9.0.1

[martinacceo]

Hello,

I upgraded the locked node from 8.2 to 9.0.1 as well as the scripts on that machine.
I copied the updated compiled script (EXE) to my Runtime machine, which also been upgraded from 8.2 to 9.0.1

When I start a script on the runtime machine I get : RX license is not available, waiting...
I have 2 runtime licenses, only 1 is used.

The only thing that was not upgraded is the Licence manager. Which only the IT team can do that.

Coud it be the problem?

[odklizec]

Hi,

I still have Ranorex license manager 8.3.2 installed on license server and it works OK with 9.0.1. So no, older license manager is most probably not the source of your issue. My guess is, that your actual 8.x.x license is too old and most probably already out of maintenance period? Which means, it's not usable with Ranorex 9.x.x. Please check how old is your original Ranorex license (date of purchase). If it was purchased more than one year ago, it must be renewed, otherwise, it cannot be used with 9.x.x.

[martinacceo]

Thank you very much.
That was the problem. Our IT team did not update the license.