RX license is not available, waiting... after upgrading form 8.2 to 9.0.1

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martinacceo
Posts: 8
Joined: Thu Apr 25, 2019 2:17 pm

RX license is not available, waiting... after upgrading form 8.2 to 9.0.1

Post by martinacceo » Thu Apr 25, 2019 2:42 pm

Hello,

I just upgraded the node locked machine from 8.2 to 9.0.1
I upgraded and compiled 1 script.
I copied the new EXE to my runtime machine which was also upgraded from 8.2 to 9.0.1
When I run the EXE on my runtime machine I get this message
RX license is not available, waiting...

My license manager was NOT upgraded, and I know for sure I have 1 license available (out of 2)
Could that be the issue? I need to upgrade also the license manager to 9.0.1 (which only my IT team can do it)

Thank you

User avatar
mayo
Posts: 7
Joined: Fri Dec 28, 2018 7:42 pm

Re: RX license is not available, waiting... after upgrading form 8.2 to 9.0.1

Post by mayo » Thu Apr 25, 2019 8:56 pm

Hello Martinacceo,

You are correct, the license manager will need to be upgraded. As a best practice, I would recommend keeping the license manager up to date as it is backward compatible.