RxServiceApp Service Version 2.1.1 keeps crashing

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stapes
Posts: 206
Joined: Wed Sep 16, 2015 10:55 am

RxServiceApp Service Version 2.1.1 keeps crashing

Post by stapes » Mon Mar 14, 2016 10:53 am

I have been running RxServiceApp Service Version 2.1.1 on my iPad for some time, but now, it will not run. Every time I start it, it crashes immediately.
The iPad is running IOS v9.1.
I am running Ranorex studio version 5.4.4.26486.

Why has this started happening & how can I fix it?

It is not possible to run any tests in this condition.

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Re: RxServiceApp Service Version 2.1.1 keeps crashing

Post by Support Team » Tue Mar 15, 2016 12:53 pm

Hello stapes,

We are not aware of such an issue. May I if anything changed in your environment (e.g. iOS version)?
Did you already try to remove the RxServiceApp completely from your device and install it again?
Please let me know if this doesn't help.

Regards,
Bernhard
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stapes
Posts: 206
Joined: Wed Sep 16, 2015 10:55 am

Re: RxServiceApp Service Version 2.1.1 keeps crashing

Post by stapes » Tue Mar 15, 2016 12:59 pm

Thank you, that solved it!