Ranorex Forum

Hello Krstcs,

I will try to sort this problem out and giving ranorex a try by disabling the security for the test run. If any further issues occur, will let you know.

Thank You
Aatish

Hello Krstcs, Disabling anti - virus software entirely is against company policies. White listing Ranorex has worked before with no issues. As we have been using agent since it first came out. It stopped working since the last update. I will try to find another work around. Thank You for your time R...

Hello McTurtle, The error occurs in the start itself in about 5 to 7 secs of executing the script in agent. There is trend micro antivirus installed. But did have ranorex whitelisted. I am able to ran the scripts in the machine where agent is located through ranorex studio itself with no issues. But...

Attached is the log from the agent

Hello

I updated .Net on both machines but agent is still not able to work. Please advise

Okay I will update it and follow up thanks

Both Machines have win 7

Both my machine have .Net Framework 3.5.1 versions

- is it required to update it to version 4 ?

I updated my Ranorex to new version after which my agent has stopped working. I also updated Ranorex Agent as well.
Please see attached screenshot

I updated the Ranorex to 6.1. I have noticed the ranorex agents don't start immediately like they used to every time i ran before the update. Now i would to wait at least 3 to 4 mins and click the start run for agent again and again. Is there configuration that's needs to be changed due to the updat...

Hi

I upgraded the Ranorex from 5.2 to 5.3, But now I can't seem to run the scripts I made in 5.2 to run in 5.3. Please advice

Thank You
Aatish

Hi Robert

I Reset the layout settings, had to do it for every script so far it's working now.

Thanks
Aatish

Hi Fergal

Yeah I do press Shift + Esc to unfreeze the mouse. But if i start recording again it freezes back. I would have to restart my machine to get it working. Yeah I use the snipping tool, I'll try not to leave the screenshot window open.

Thank You
Aatish

Hi Robert,

I tried what you asked for, I installed Ranorex 5.3 but the bigger issue is I can't seem to ran any of my scripts anymore. Each time I open my suite it freezes (Not Responding) Every single script and the mouse still freeze's!

Please get back to me as soon as possible

Thank You
Aatish

Hi Robert,

I was using the Version 5.2, I Uninstalled the old version and Installed 5.3. Looks like everything is fine as of now. If the mouse still freeze's I'll let you know.

Thank You
Aatish

While recording the mouse cursor suddenly freeze's and I can't seem to get it working normally unless and until I restart my Machine. Now this is happening more frequently and it's very troubling to work. Let me how to what's causing this how can I fix this. I tried checking all the system and Ranor...