Shcreenshots comparison not functional

Ranorex Spy, Recorder, and Studio.
Ines
Posts: 2
Joined: Mon Feb 13, 2017 9:34 am

Shcreenshots comparison not functional

Post by Ines » Mon Feb 13, 2017 9:41 am

With 6.2.0 version:

Comparison of screenshots happens correctly on a platform with window 7 but is not functional on the platforms with windows 8 and 10.

When Ranorex compares two images, our application becomes white and the comparison fails.

qwertzu
Posts: 178
Joined: Wed Jan 25, 2017 11:08 am

Re: Shcreenshots comparison not functional

Post by qwertzu » Mon Feb 13, 2017 1:54 pm

Hello Ines,

Usually, image validation should work with every supported OS.
In order to help you, it would be nice if you could give us some more information:

- Can you upload the Report Files of the successful and the failed validation?
- Can you create and upload a Ranorex Snapshot?

Thank you in advance,

qwertzu