Spy does not find objects on the toolbar

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vv_trembach
Posts: 1
Joined: Tue Oct 22, 2019 10:32 am

Spy does not find objects on the toolbar

Post by vv_trembach » Tue Oct 22, 2019 2:30 pm

Hi!

Spy does not see the button on the top level, but sees the location of the button on the other tabs of the toolbar.

Form objects are not recognized correctly. The figure shows that the contours of the buttons located on the other tabs of the application are displayed.

The application is written in c#. How can this be fixed?

Help please!

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Ranorex Snapshot:
ss1.rxsnp

Ranorex xPath of problematic element(s):
/form[@controlname='ClientMainForm']/element[@controlname='ribbonControl']/container[@accessiblename='Lower Ribbon']//button[@accessiblename='_Товарные остатки']

Ranorex version:
9.2

OS version:
Windows 7 sp1
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ss1.rxsnp
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dugovic.milan
Posts: 66
Joined: Wed Jun 29, 2016 1:19 pm
Location: Frankfurt, Germany
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Re: Spy does not find objects on the toolbar

Post by dugovic.milan » Wed Oct 23, 2019 5:54 am

Is this a public application? Can we test it? Otherwise, post your Snapshot here.
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odklizec
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Re: Spy does not find objects on the toolbar

Post by odklizec » Wed Oct 23, 2019 7:22 am

Hi,

This is really weird. Have you tried to spy the toolbar with MS Inspect tool? If MS Inspect sees the same as Ranorex, then it's most probably caused by toolbar implementation. If you check the upper (Quick Access) toolbar, everything seems work as expected. So I really think there is something wrong with the problematic toolbar. Just give it a try with MS Inspect tool.
Pavel Kudrys
Ranorex explorer at Descartes Systems

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