Spy: how to find soft keyboard in Android App in SPY

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jjiang1
Posts: 10
Joined: Tue Oct 18, 2016 1:03 am

Spy: how to find soft keyboard in Android App in SPY

Post by jjiang1 » Fri Sep 08, 2017 12:23 am

Hello, All
I have a question on how to find the soft keyboard item in SPY. Usually, When I input a text and this time some devices soft keyboard shows up but some are not. In order to make my script for both situations, I want to do a check if the keyboard is visible, press BACK key, else do nothing.
I try to find the element in SPY, but it can't see it. Is there any one who knows how to find the soft keyboard in my sitatuion?

Thank you
Jiali

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qwertzu
Posts: 284
Joined: Wed Jan 25, 2017 11:08 am

Re: Spy: how to find soft keyboard in Android App in SPY

Post by qwertzu » Mon Sep 11, 2017 1:36 pm

Hello Jjang1,

What soft keyboard exactly would you like to automate? The basic Windows On-Screen keyboard can be tracked perfectly fine using Ranorex Spy.
However, please open the soft keyboard, create a Ranorex Snapshot and upload it to this thread.
This would help us identifying your issue in more detail.

regards,
qwertzu

krstcs
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Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Spy: how to find soft keyboard in Android App in SPY

Post by krstcs » Mon Sep 11, 2017 2:51 pm

He is specifically asking about ANDROID, not WINDOWS.

If you can see it with SPY then there SHOULD be a way to manipulate/identify it in a test. But I don't work with mobile devices, so don't take my word for it.
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jjiang1
Posts: 10
Joined: Tue Oct 18, 2016 1:03 am

Re: Spy: how to find soft keyboard in Android App in SPY

Post by jjiang1 » Wed Sep 13, 2017 6:38 pm

Sorry, I was planning to upload the snapshot but got told that not allowed to do any screenshot by company rules.
Last edited by jjiang1 on Fri Sep 15, 2017 6:32 pm, edited 2 times in total.

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qwertzu
Posts: 284
Joined: Wed Jan 25, 2017 11:08 am

Re: Spy: how to find soft keyboard in Android App in SPY

Post by qwertzu » Thu Sep 14, 2017 1:39 pm

hi jjang1,

sorry, I did not look at the title of this thread so I thought you were talking about windows.
As far as I know, it is not possible to identify the keyboard of a device.
However, if you simply like to enter something in a text field, you may use a set value action on the specific element.
This should work on devices on which a keyboard pops up and also on devices where the keyboard is not shown.

regards,
qwertzu