spy minimizes all windows and cursor disappears

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rkarhe
Posts: 42
Joined: Thu Jul 28, 2011 5:31 am

spy minimizes all windows and cursor disappears

Post by rkarhe » Tue Apr 10, 2012 7:48 am

Hi All,

Facing strange problem. As soon I click track button on ranorex spy, it minimizes all windows and cursor disappears. I can not see cursor till I close spy. I am using trial version of ranorex 3.2.2. Did anybody here face such problem.

Thanks and Regards,
Rocky

rkarhe
Posts: 42
Joined: Thu Jul 28, 2011 5:31 am

Re: spy minimizes all windows and cursor disappears

Post by rkarhe » Wed Apr 11, 2012 6:59 am

I have tried this with Ranorex-3.2.2, Ranorex-3.2.3, Ranorex-2.3.8 still the same issue.

Thanks, Rocky
rkarhe wrote:Hi All,

Facing strange problem. As soon I click track button on ranorex spy, it minimizes all windows and cursor disappears. I can not see cursor till I close spy. I am using trial version of ranorex 3.2.2. Did anybody here face such problem.

Thanks and Regards,
Rocky

hadesl
Posts: 2
Joined: Wed Apr 11, 2012 8:45 am

Re: spy minimizes all windows and cursor disappears

Post by hadesl » Wed Apr 11, 2012 9:06 am

Maybe there is something wrong with your spy minimizes, check it.
Last edited by hadesl on Fri Apr 13, 2012 9:01 am, edited 1 time in total.

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Re: spy minimizes all windows and cursor disappears

Post by Support Team » Thu Apr 12, 2012 9:17 am

Hi,
rkarhe wrote:I have tried this with Ranorex-3.2.2, Ranorex-3.2.3, Ranorex-2.3.8 still the same issue.
Did you try to use Spy on another machine? Which Spy do you use, the standalone one or the studio integrated one?

Regards,
Peter
Ranorex Team
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rkarhe
Posts: 42
Joined: Thu Jul 28, 2011 5:31 am

Re: spy minimizes all windows and cursor disappears

Post by rkarhe » Sun Apr 15, 2012 3:59 pm

I am using integrated one, trial version 3.2.3. O another machine it works fine.

Support Team wrote:Hi,
rkarhe wrote:I have tried this with Ranorex-3.2.2, Ranorex-3.2.3, Ranorex-2.3.8 still the same issue.
Did you try to use Spy on another machine? Which Spy do you use, the standalone one or the studio integrated one?

Regards,
Peter
Ranorex Team

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Re: spy minimizes all windows and cursor disappears

Post by Support Team » Mon Apr 16, 2012 4:30 pm

Hi,

Another customer of us had a similar issue and he upgraded his graphic card driver and then the issue was solved. Did you try to update your graphic card driver?

Regards,
Peter
Ranorex Team
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