Spy vs recorder

Ranorex Spy, Recorder, and Studio.
topcatalpha
Posts: 47
Joined: Tue Sep 06, 2011 7:48 am

Re: Spy vs recorder

Post by topcatalpha » Thu Dec 15, 2011 8:49 am

hi,

Download with chrome and install i get :

An error occured during installation of assembly 'policy.3.2.Ranorex.Plugin.ChromeWeb, version="3.2.0.15301",culture="neutral",publickeytoken="B798506B574EBC9A",processorarchitecture="MSIL". Please refer to help and support for more information. HRESULT:0x80070005

So i closed chrome and ran setup from download dir. (probably because chrome is running?)

Installation is fine but i get the message that my license key is not valid for this version of ranorex. something we can do about this ?

Regards,

Kurt

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Support Team
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Posts: 11709
Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Re: Spy vs recorder

Post by Support Team » Thu Dec 15, 2011 7:21 pm

Hi Kurt,

I think your Ranorex Licence doesn't include subscription, which means that only bugfixes and no minor/major releases are included.

Please go back to the latest version of 3.1.3 which is available from the download archive.

If you want to have a licence for version 3.2, let us know - in this case a member of our sales team will contact you.

Best Regards,
Martin
Ranorex Support Team
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