Start App registered with RxService

Mobile Testing, Android App Testing.
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FelixK98
Posts: 54
Joined: Fri Apr 08, 2016 6:28 am

Start App registered with RxService

Post by FelixK98 » Fri Apr 15, 2016 1:26 am

Hi Everyone,

I got problem with starting my app registered with RxService.
The following message is a last screen of Instrumentation Wizard:
Warning-ranorex.png
Despite the successful instrumentation and registering app in service the start app command is failed with time out.

Device:
iPod Touch
iPhone OS 9.3.1
Wi-Fi connection.

Timeout in General settings>Mobile plug-in is 2m.

If I start my app manually and trying to record steps I can't do so due the fact that Ranorex Studio doesn't see app as running app.


Thanks,
Felix.
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Support Team
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Re: Start App registered with RxService

Post by Support Team » Mon Apr 18, 2016 3:34 pm

Hi Felix,

Unfortunately I'd need more information to analyze this problem in more detail. Therefore, may I ask you if you could send a non-instrumented copy of your application to [email protected]? Please also let me know which Ranorex version you are currently using.

Thank you in advance.

Additionally, please ensure that your iOS device is part of the mobile provisioning profile you are using to instrument the ipa file.

Regards,
Markus (S)

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FelixK98
Posts: 54
Joined: Fri Apr 08, 2016 6:28 am

Re: Start App registered with RxService

Post by FelixK98 » Tue Apr 19, 2016 1:10 am

Hi Markus,

Thanks for reply. I sorted it out and it is good now.

Thanks,
Felix.

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Support Team
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Re: Start App registered with RxService

Post by Support Team » Wed Apr 20, 2016 1:46 pm

Hi Felix,

Thank you for your response. I'm glad that you were able to overcome the problem.
May I ask you if you could provide the steps you have performed to resolved your issue?
Thank you in advance.

Regards,
Markus (S)

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FelixK98
Posts: 54
Joined: Fri Apr 08, 2016 6:28 am

Re: Start App registered with RxService

Post by FelixK98 » Thu Apr 21, 2016 12:57 am

Hi Marcus,

We updated mobileprovision file with UDID of test device, created a new build which apple call "Ad Hock build" and instrumented this build in Ranorex wizard. It looks like mobileprovision file update and specific test build creation solved the problem.

Thanks,
Felix.