Started program opens a popup window, which cannot be detected by Ranorex.

[ranorTest123]

I am starting a program which opens a popup automatically.
Then I record a button press in that popup window.
I stop recording (close the program)and click on run.
Then Ranorex cannot find the button in the Popup window and the Test fails after the timeout.

How can I record selecting the popup window/

[odklizec]

Hi,

I'm afraid, that without, at very least, Ranorex snapshot of the problematic app (mainly the popup window), there is not much anyone here can do or suggest. Could you please post the snapshot (NOT screenshot!) of the popup window ?

Have you tried to track the problematic button with Ranorex Spy? If Spy is not able to track the button, it maybe cause by the popup window implementation? You may try to track the button with MS Inspect tool. If Inspect is able to track the button and Ranorex don't, then it's most probably something Ranorex folks should check. Otherwise, your only hope is either GDI Capture approach or Image-based recognition (see Ranorex user guide for both topics).