Support / Maintenance

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atom
Posts: 357
Joined: Sun Dec 07, 2008 11:14 pm
Location: Dublin, Ireland

Support / Maintenance

Post by atom » Thu Jan 29, 2009 1:07 pm

Hiya

The purchase price of Ranorex contains 1 year free support & maintenance I believe. Does this include all product updates in this 1 year period?

What happens after 1 year, do you just re-pay the maintenance, and all product updates are free after that?

What is the maintenance fee per user, per year for each licence type?

Regards

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Support Team
Site Admin
Site Admin
Posts: 11709
Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Post by Support Team » Thu Jan 29, 2009 4:58 pm

Hi,

Support and maintenance is only part of the subscription package.

You'll be able to extend the subscription during a running subscription for a better price than upgrading to a new subscription after an already expired period.

Please contact me directly, if you require a detailed overview of the current subscription upgrade costs: [email protected]

best regards,

Christoph
Ranorex Support Team