Test Suite Freezes Mid Test

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basysauto
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Joined: Thu Aug 27, 2015 3:00 pm

Test Suite Freezes Mid Test

Post by basysauto » Thu Aug 27, 2015 3:17 pm

Our Automation Team has been coming across this freezing issue when trying to run a test suite. We are running v.5.4.1 but the issue has been from v.5.4.0 as well.

When this freezing occurs, it looks to be occurring when a test case completes and when trying to transition to the next TC or Iteration. After Ranorex freezes the only option is to close the script out by closing the Command Prompt Application, the pause/break does not work either.

This issue is happening on multiple machines.

Running Window 7 64 bit, Intel i3 processor, 8GB RAM.


Thanks,
Automation Team, basys,inc.

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Support Team
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Re: Test Suite Freezes Mid Test

Post by Support Team » Fri Aug 28, 2015 12:24 pm

Hello basysauto ,
  • May I ask which technology you are testing (WPF, Web, Java, etc.)?
    Do you receive any error messages?
    Did the test work before updating to Ranorex 5.4.X?
Thank you in advance.

Kind regards,
Robert
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basysauto
Posts: 2
Joined: Thu Aug 27, 2015 3:00 pm

Re: Test Suite Freezes Mid Test

Post by basysauto » Fri Aug 28, 2015 12:38 pm

Good Morning,

1. We are running these scripts against WPF, Web, UIA.
2. We did not receive any error messages
3. These test were working before updating to Ranorex 5.4.0. Occurring in 5.4.0 and 5.4.1

Please let me know if you need more information.

Thank you,
Ryan

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Re: Test Suite Freezes Mid Test

Post by Support Team » Mon Aug 31, 2015 9:47 am

Hello Ryan,

I’m afraid that we need further information regarding the issue. May I ask you to contact [email protected]

Thank you in advance.

Regards,
Robert
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