UI element identification capabilities limited

Technology specific object identification, supported applications, web technologies, and 3rd party controls.
bartslaman
Posts: 1
Joined: Wed Apr 17, 2013 10:33 am

UI element identification capabilities limited

Post by bartslaman » Wed Apr 17, 2013 10:38 am

Dear Ranorex Support,

Due to issues in the Webbased version of Alterian CMS we're trying to automate the Smart client which is a .net with managed C# code. With the object spy I can track some objects but the navigation part isn't recognized. The Ranorex spy supplies me with the following information:

Failed to load the assemblies containing the definition of this control. UI element identification capabilities for this control are limited. Failed assemblies:
C:\Program Files (x86)\Alterian\Content Manager 7.1.0.242\Smart Client\Morello.dll

Since the Alterian CMS is used as a blackbox we can't do any changes on the build. My question, is there a way to access these components by the use of C# or is this a dead-end?

Thanks in advance,

Best Regards

Bart Slaman
SQS Nederland

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Support Team
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Re: UI element identification capabilities limited

Post by Support Team » Thu Apr 18, 2013 4:55 pm

Hello Bart,

There meight be severl reasons for that issue.
Please take a look at the section "General Troubleshooting".
Maybe one of them can help solving this issue.
Please let me know if non of them are working.

Regards,
Bernahrd
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Alena
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Joined: Fri Feb 22, 2013 7:50 pm

Re: UI element identification capabilities limited

Post by Alena » Thu Apr 18, 2013 7:08 pm

Hi!
I've recently started using Ranorex in testing Methode CMS and encountered a major problem: several buttons on tool bars were recognized like a whole panel entity, not like individual objects.
Based on my experience, there are 2 methods available to deal with less-than-100%-object recognition.
1) - apply GDI mechanism (which was recommended to me by Ranorex team).
Read how to do it at http://www.ranorex.com/support/user-gui ... tions.html
2) - use coordinates method (which I found out by myself, using good old "try-and-error").
In Recording area right-click on a specific step which has unstable objects recognition and choose Edit Location. In popup window select "Choose click location" and play with it as well as Absolute/Relative and coordinates settings.
In my case, GDI didn't work 100% but coordinates method did exactly what I needed.
That's all for user-level workarounds.
I'm not sure about programmer-level... But I hope Ranorex tech support will give you more in-depth answer.


Regards,
Alena.

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Re: UI element identification capabilities limited

Post by Support Team » Fri Apr 19, 2013 5:27 pm

Hello,

Could you please send us a Ranorex Snapshot in order to analyze it?
This Snapshot would help to get detailed information about this control.
Please take a look at section Creating Ranorex Snapshot Files in our User Guide.

Thank you in advance.

Regards,
Markus (T)
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