We are trying to setup mobile testing for iOS and we are hitting an issue in setup.
The instrumentation wizard is failing to locate a usb connection.
Upon searching I found a lot of issues dating back around 2015 but the solutions in those do not appear to work anymore.
Can anyone advise me on this please?
Unable to Detect USB Connection on iOS
Re: Unable to Detect USB Connection on iOS
Hi,
Are you sure you have installed iTunes? The thing is, that iTunes installs USB driver, which is required for USB connection.
Are you sure you have installed iTunes? The thing is, that iTunes installs USB driver, which is required for USB connection.
Pavel Kudrys
Ranorex explorer at Descartes Systems
Please add these details to your questions:
Ranorex explorer at Descartes Systems
Please add these details to your questions:
- Ranorex Snapshot. Learn how to create one >here<
- Ranorex xPath of problematic element(s)
- Ranorex version
- OS version
- HW configuration
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BenderATL86
- Posts: 2
- Joined: Wed May 30, 2018 5:45 pm
Re: Unable to Detect USB Connection on iOS
Yes I have iTunes installed and updated. A previous post suggested reseting the "trust" settings on the iPad and iTunes and it did not fix the issue.
Re: Unable to Detect USB Connection on iOS
Generally, if iTunes can see your device then Ranorex Studio should be able to as well. In my case, my corporate controlled antivirus was blocking the USB connection. I had to have them grant access.
