Unable to find element in laptop

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arunviswa
Posts: 2
Joined: Thu Sep 13, 2018 10:51 pm

Unable to find element in laptop

Post by arunviswa » Mon Jun 03, 2019 1:11 am

Hi,

I have compatibility issue between desktop and laptop.

Ranorex able to click an element in desktop but its clicking far left in laptop. Please guide me how can i handle it. CTRL+S doesn't help me :cry: .

Thanks in Advance

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odklizec
Ranorex Guru
Ranorex Guru
Posts: 5071
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Unable to find element in laptop

Post by odklizec » Mon Jun 03, 2019 7:55 am

Hi,

My guess is, that you are using too high display scaling on your laptop? Please change it back to 100% and your test should work as expected.
DisplaySettings.png
DisplaySettings.png (18.8 KiB) Viewed 57 times
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration