Unable to find elements on executing test case in remote PC

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Pallavi
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Unable to find elements on executing test case in remote PC

Post by Pallavi » Tue Jan 17, 2012 3:36 pm

Hi Support team,

1) We are performing some web automation test that deals with some flash videos like Youtube etc.
When we are executing that test case on local machine it executes fine. Same test case execution on remote machine unable to find elements and mouse toggles with its positions.
Note:- Ranorex is installed properly in both the machines.

2) The exe generated by Ranorex in release mode crashes while executing on remote machines.


Can you please provide remote session to resolve the issue.

Regards
Pallavi
Regards
Pallavi

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Re: Unable to find elements on executing test case in remote PC

Post by Support Team » Tue Jan 17, 2012 4:43 pm

Hi,

Please send us a Ranorex Snapshot file of your web page from the local machine and one from the remote one?
Can you also send us the specific log file?
The exe generated by Ranorex in release mode crashes while executing on remote machines.
What do you exactly mean with crashes, can you send us a log file or the exact error message?
Can you please provide remote session to resolve the issue.
At first we try to solve the issue this way, if we won't be able to solve it we can arrange a remote session.

Regards,
Markus
Ranorex Support Team
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Pallavi
Posts: 21
Joined: Thu Dec 22, 2011 6:41 am
Location: Gurgaon Haryana India
Contact:

Re: Unable to find elements on executing test case in remote PC

Post by Pallavi » Wed Jan 18, 2012 8:59 am

Hi,

1) Please find the attachment remotepc.png for crashing of release exe while executing on remote machine.
2)Log generated of same exe on local pc.

Please reply soon..

Regards
Pallavi
Attachments
GooglePoc_20120118_131242.rxlog
Log file after exe execution
(27.34 KiB) Downloaded 96 times
RemotePC.png
Crashing of exe on remote PC
RemotePC.png (103.55 KiB) Viewed 658 times
Regards
Pallavi

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Support Team
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Location: Graz, Austria

Re: Unable to find elements on executing test case in remote PC

Post by Support Team » Wed Jan 18, 2012 1:07 pm

Hi,

please provide us a snapshot file of your application under test for both the local machine and the remote machine, as Markus mentioned before.

Following chapter of our user guide will show you how to generate a snapshot file:
Creating Ranorex Snapshot Files

Regards,
Tobias
Ranorex Support Team
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