Unable to locate browser windows

[AdamG]

Hi,

I am unable to locate any browser (but mainly I'm concerned with IE11). Once I click Track - from either Ranorex Studio or Spy - neither the browser window nor any of its elements are highlighted when moving the mouse cursor over them.

I have the IE Ranorex add-on, pointing at the right folder (Program files --> Ranorex --> Studio --> bin).
Internet Explorer is set correctly with its Security settings.

What else can I try here?

Thanks

[odklizec]

Hi,

At first, what Ranorex version do you use? Ranorex should work just fine, even without installed add-on (just slower). However, if Ranorex is unable to track anything in the IE (or other browser), it leads me to believe that there is specified an app in Ranorex whitelist? Please check Ranorex whitelist and make sure it’s empty, eventually, add each browser you wish to work with. If there is listed an app in the whitelist, it means that Ranorex ignores all processes, except the one in the whitelist. And this could be also a source of your problem

[AdamG]

Hi Pavel,

Indeed, whitelisting helped. Thanks!

If anyone encounters this problem, note that Whitelisting is applied INSIDE A PROJECT. Initially I Whitelisted IE on the Start Screen, but it didn't carry over to an individual project.

Also, the version Ranorex I am using is 9.1.0