Unable to open rxlog file

Ask general questions here.
ipsagar
Posts: 4
Joined: Mon Nov 02, 2020 10:12 am

Unable to open rxlog file

Post by ipsagar » Mon Nov 02, 2020 10:17 am

Hi,

We are facing issue while accessing the Log file , getting below error

Image

Ranorex Version is 9.3.3 (Recently updated from 9.2.2 to validate this issue)
Attachments
ranorex.PNG
ranorex.PNG (14.52 KiB) Viewed 241 times

User avatar
odklizec
Ranorex Guru
Ranorex Guru
Posts: 6360
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Unable to open rxlog file

Post by odklizec » Wed Nov 04, 2020 8:18 am

Hi,

Is rxlog.data file generated/available? Have you tried to reproduce the problem with new solution? Are you using custom report template? If yes, make sure it is using RanorexReport.xsl and css from actual version!
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

ipsagar
Posts: 4
Joined: Mon Nov 02, 2020 10:12 am

Re: Unable to open rxlog file

Post by ipsagar » Thu Dec 31, 2020 5:55 am

Hi,

Sorry for my late response, Data file is getting generated and even we have tried a new solution. However, the problem remains the same.