Unable to Record or Validate Until Restart

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Christian Dabnor
Posts: 9
Joined: Thu Apr 06, 2017 10:59 am

Unable to Record or Validate Until Restart

Post by Christian Dabnor » Thu Apr 06, 2017 11:02 am

On occasion, I am getting an issue wherein recording and validation stop working. I can select the options from the recording window, but I can't higlight any field for validation, and recorded items don't save. If I restart the software, I can continue as normal. I am using version 5.0.3.18203.

Any assistance would be gratefully received.

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odklizec
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Re: Unable to Record or Validate Until Restart

Post by odklizec » Fri Apr 07, 2017 8:30 am

Hi,

It's hard to say what's wrong without seeing your AUT and knowing more about your system (OS version, HW configuration,...).

Anyway, Ranorex 5.0.3 is waaaaay to old and no longer supported ;) At first, you should try to reproduce your problem with last supported versions (6.2.1 or most recent 7.0). If the problem persists in these versions, it's definitely something Ranorex folks would most probably like to see (via remote session). If the problem is gone, you have your answer ;)
Pavel Kudrys
Ranorex explorer at Descartes Systems

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Christian Dabnor
Posts: 9
Joined: Thu Apr 06, 2017 10:59 am

Re: Unable to Record or Validate Until Restart

Post by Christian Dabnor » Fri Apr 07, 2017 8:47 am

Thank you. I am in discussion with the Ranorex sales team about a potential upgrade, but there's a couple of questions I have before I go back to my superiors. I wouldn't be surprised if this no longer happened in the latest version.