Unable to register v1.4. The "Register" button is disabled.

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aldo.longhi
Posts: 4
Joined: Thu Mar 18, 2010 1:19 am

Unable to register v1.4. The "Register" button is disabled.

Post by aldo.longhi » Sat Apr 24, 2010 12:23 am

My steps:
1) Execute "C:\Program Files\Ranorex 1.4\Bin\RanorexRegister.exe"
2) Set "Product:" to "Ranorex V1.4 Pro"
3) Fill in the "License Name:" and "License Key:" fields
The "Register" button remains disabled.

Am I doing something wrong?

I have a "site" license (I don't remember the exact term).

Ranorex version:
- 1.4.0.7

Operating system:
- Windows XP (SP3)
- Windowx 7 (No SP)
Both behave the same.

Thank you!

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Support Team
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Site Admin
Posts: 11709
Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Re: Unable to register v1.4. The "Register" button is disabled.

Post by Support Team » Mon Apr 26, 2010 12:04 pm

Hi!

Please check if the license key has 23 signs (incl. hyphen), also take care that there are no spaces at the end of the license key. If this will not work, please send us your key to [email protected].

Thanks

Regards,
Peter
Ranorex Support Team
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