Unable to Validate tooltip using the 'T' shortcut when hotkeys is enabled

[WilPower]

Hi All,

Please see the Snapshot attached. I am unable to validate a tooltip.

STEPS I FOLLOW:

I enable the hotkey functionality while recording
I press the validate button
I hoover over the icon and the tooltip appear as expected
I press the letter 'T' to evoke the validation for the tooltip
However nothing happen and the validation action does not appear.


Please be so kind to assist.

Respectfully,
WilPower

[McTurtle]

Hi WilPower,

Tooltip hotkeys work only if the tooltip is actually an element that is a direct child of the element that you are currently hovering over. More often than not, this is not so. I can show you the following steps:

1. Have Ranorex Spy open.
2. Hover over something in your web-application that shows a tooltip:

FFTooltip.png (17.47 KiB) Viewed 266 times

3. Press Ctrl+LeftWin and don't look for the tooltip in the dom, look outside, in 99% of cases it will have its own form:

FFTT.png (6.78 KiB) Viewed 266 times

I see that your snapshot is also of a dom, so I expect to see the same.
Does this help?

Regards,
McTurtle