Uninstall License fails

[davidi]

Hi,

I am trying to uninstall a license for one machine to install on another but the uninstall fails. When I send Ranorex and email I get an automated response saying I have no valid case number. I have tried to log in the web site but the password fails and the forget password is not sending any emails to the require email address.

How do I uninstall the license.

thanks
Dave

[odklizec]

Hi Dave,

I would suggest to contact Ranorex support team via support form available here:
https://www.ranorex.com/support-query/

[davidi]

Thanks for the reply. I'll give that link a try.

regards
Dave