USB device iPhonse XS is not found

Mobile Testing, Android App Testing.
starstefan
Posts: 2
Joined: Tue Jul 21, 2020 5:34 pm

USB device iPhonse XS is not found

Post by starstefan » Wed Jul 22, 2020 7:58 am

Helo,

i am using latest Ranorex on Windows 10 1909 and an iPhone XS with iOS 13.5.1.

On iPhone, latest Ranorex Service App is running. See attached screen shots.
When i want to instruimentize my IPA, i am not offered any USB device although Ranorex has connected to iPhone as an endpoint.
The iPhone is connected via USB-to-Lighning cable.

In another threat it was mentioned that Phoe X is not supported but XS should work.

What can i do? Have i done things wrong?
Attachments
instru.PNG
instru.PNG (54.02 KiB) Viewed 122 times
endpoint.PNG
endpoint.PNG (88.98 KiB) Viewed 122 times

satyenhacks
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Joined: Thu Jul 23, 2020 3:14 am
Location: Ayoudhya
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Re: USB device iPhonse XS is not found

Post by satyenhacks » Thu Jul 23, 2020 3:22 am

Did you try any other iPhone device? Is it working?
Sharing my Windows and Android Troubleshoot Tips on : https://www.wifiwontwork.com

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Vega
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Joined: Mon Jul 11, 2016 2:15 pm

Re: USB device iPhonse XS is not found

Post by Vega » Thu Jul 23, 2020 5:56 pm

Make sure you have iTunes installed because this also installs the needed USB driver for iOS devices

hope this helps

starstefan
Posts: 2
Joined: Tue Jul 21, 2020 5:34 pm

Re: USB device iPhonse XS is not found

Post by starstefan » Mon Jul 27, 2020 7:58 am

Many thanks @Vega, after i had installed iTunes, in Instrumentation Wizzard the iPhone was shown as USB device and I could instrumentize my IPA package.
:D