Validate controls on Chrome & FF in Windows 8

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khaihuynh148
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Joined: Fri May 03, 2013 4:28 am

Validate controls on Chrome & FF in Windows 8

Post by khaihuynh148 » Fri May 03, 2013 4:46 am

Hi,

I've just upgraded to Windows 8 and currently face some difficulties while recording scripts on Chrome & Firefox. When I try to validate an item on the main working area of the browser, Ranorex cannot recognize them. Could anyone help me solve this problem? I really appreciate that.

Thanks,
Khai Huynh

khaihuynh148
Posts: 6
Joined: Fri May 03, 2013 4:28 am

Re: Validate controls on Chrome & FF in Windows 8

Post by khaihuynh148 » Mon May 06, 2013 4:10 am

Is there anyone here that is able to help me? Please...

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odklizec
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Re: Validate controls on Chrome & FF in Windows 8

Post by odklizec » Mon May 06, 2013 7:02 am

Hi,

Does the Ranorex spy recognize the page elements? It would be helpful if you submit a Ranorex snapshot (either from Chrome or FF) or eventually, post a link to the page you trying to automate.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

khaihuynh148
Posts: 6
Joined: Fri May 03, 2013 4:28 am

Re: Validate controls on Chrome & FF in Windows 8

Post by khaihuynh148 » Mon May 06, 2013 9:40 am

odklizec wrote:Hi,

Does the Ranorex spy recognize the page elements? It would be helpful if you submit a Ranorex snapshot (either from Chrome or FF) or eventually, post a link to the page you trying to automate.
Thanks for your attention. I've just realized that Ranorex Spy can only recognize the field which is being focused, and it keeps asking me to enable the Ranorex add-on although it is already enabled. I attached 2 screenshots for reference.
Attachments
Ranorex in Chrome 2.png
Ranorex in Chrome 2.png (253.73 KiB) Viewed 1337 times
Ranorex in Chrome 1.png
Ranorex in Chrome 1.png (246.63 KiB) Viewed 1337 times

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odklizec
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Re: Validate controls on Chrome & FF in Windows 8

Post by odklizec » Mon May 06, 2013 10:12 am

So, you need to follow the instructions how to instrument the Chrome...
http://www.ranorex.com/support/user-gui ... hrome.html

and similar steps for FF...
http://www.ranorex.com/support/user-gui ... refox.html
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

khaihuynh148
Posts: 6
Joined: Fri May 03, 2013 4:28 am

Re: Validate controls on Chrome & FF in Windows 8

Post by khaihuynh148 » Tue May 07, 2013 8:54 am

odklizec wrote:So, you need to follow the instructions how to instrument the Chrome...
http://www.ranorex.com/support/user-gui ... hrome.html

and similar steps for FF...
http://www.ranorex.com/support/user-gui ... refox.html
It doesn't work!!! Is there any other way to solve this?

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Support Team
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Re: Validate controls on Chrome & FF in Windows 8

Post by Support Team » Tue May 07, 2013 2:39 pm

Hi,

Are you sure you also enabled the Ranorex Automation Extension in Chrome?
Could it be that you have removed the Ranorex Automation Extension manually?
If so you have to re-add the Extension manually as described in the link odklizec posted.

Regards,
Markus
.
Image

khaihuynh148
Posts: 6
Joined: Fri May 03, 2013 4:28 am

Re: Validate controls on Chrome & FF in Windows 8

Post by khaihuynh148 » Thu May 09, 2013 11:52 am

Support Team wrote:Hi,

Are you sure you also enabled the Ranorex Automation Extension in Chrome?
Could it be that you have removed the Ranorex Automation Extension manually?
If so you have to re-add the Extension manually as described in the link odklizec posted.

Regards,
Markus
Hi Markus,

I am pretty sure that the Ranorex Automation Extention was enabled in Chrome. Is it possible that you can set up a remote session to my PC to see what is wrong with my browsers?

Thanks,
Khai Huynh

khaihuynh148
Posts: 6
Joined: Fri May 03, 2013 4:28 am

Re: Validate controls on Chrome & FF in Windows 8

Post by khaihuynh148 » Fri May 10, 2013 7:16 am

I re-installed both Ranorex and Chrome and it is working now. Thanks for your help! :)