Ranorex Forum

Hi,

From time to time I get this error when this error when use the following method.
Host.Local.OpenBrowser(Constants.KfsUrl, browserName, true, false);
Error presented in report log:
Failed to open URL 'mytest.com' with browser IE.
Failed to run application 'iexplore'.
The request is not supported

One interesting thing is for firefox, killingExist sometimes is not working. I sometimes end up with more than one same page.

Any idea?

Sorry I forgot to mention that I am using 5.4 with windows 8 on 64-bit

I've actually started seeing this issue as well since upgrading to 5.4 -- can't recall if I got it in prior versions.

I am also using Windows 8.1 - 64-bit.

Hello all,

Unfortunately, we are not aware of any issue related to the OpenBrowser()-method. May I ask you to contact [email protected] in order to analyze the issue in more detail?

Thank you in advance.

Regards,
Robert

Hi Robert,

I had a session with your support. He did see(occasionally) the issue presents.

Regards,
Betty

Hello Betty,

The issue we encountered in the session was caused by the Constants.KfsUrl variable. The variable contained a hard-coded url to the login page which caused the test to open the same page every time.

If you are still experiencing issues with the iexplore not being launched, please send us a support request to [email protected] so that we can fully analyze this issue.

Once we find the cause, we can update this thread so that anyone experiencing the same problem has a resolution.

Thanks,
Hansel

Yes Hansel. It is awesome that you caught that issue.