1st object is identified when spied later nothing identified
Posted: Wed Jan 03, 2018 8:29 am
Hi Support Team,
We have issue in identifying objects irrespective of Application (Web/desktop/WPF). When we Track object from Spy the 1st object where mouse is moved is highlighted , but later nothing is identified. Same issue happens when we try to record the actions.
BUT if we use Shortcut to spy the Object (ie., Ctrl+LWin), objects were identified and added to repository without issue. Can you please suggest what could be the reason for this kind of behavior.
Note:
If we spy with admin rights then its working properly, but as per company policy we are not suppose to have admin privilege
In some of the other machines object identification is working fine without admin rights also.
Ranorex 5.4.3 is used in all the machines and with Win 7 machines (16 GB RAM).
Regards,
Kiruthika
We have issue in identifying objects irrespective of Application (Web/desktop/WPF). When we Track object from Spy the 1st object where mouse is moved is highlighted , but later nothing is identified. Same issue happens when we try to record the actions.
BUT if we use Shortcut to spy the Object (ie., Ctrl+LWin), objects were identified and added to repository without issue. Can you please suggest what could be the reason for this kind of behavior.
Note:
If we spy with admin rights then its working properly, but as per company policy we are not suppose to have admin privilege
In some of the other machines object identification is working fine without admin rights also.
Ranorex 5.4.3 is used in all the machines and with Win 7 machines (16 GB RAM).
Regards,
Kiruthika