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Can't see MenuBar in DevExpress BackstageViewControl

Posted: Thu Oct 04, 2012 2:11 pm
by kappa
Hi,
Our application use DevExpress 12.1 and we are not able to track elements inside a "DevExpress.XtraBars.Ribbon.BackstageViewControl": the left vertical menubar is never seen.
Please find therewith the Ranorex snapshot file done using the WinForms XtraBars Demo "RibbonSimplePad.exe" furnished by DevExpress.
Could you suggest a solution/workaround for such BackstageViewControl(the Microsoft Office 2010-like application menu)

Thanks in advance.
Best regards

Re: Can't see MenuBar in DevExpress BackstageViewControl

Posted: Fri Oct 05, 2012 2:37 pm
by Support Team
Hello,

Is your application a 64bit application or a 32bit application? If it is a 64bit application please try to track the element with Ranorex Spy (64bit).
Is it possible to track the element with Microsoft Inspect?

Regards,
Bernhard
Ranorex Support Team

Re: Can't see MenuBar in DevExpress BackstageViewControl

Posted: Fri Oct 05, 2012 6:07 pm
by kappa
Hello,

"Our"(in fact DevExpress) application, is a DevExpress 32 bit application.

I don't have yet the "Microsoft Inspect", but the old one Spy++ furniched with Visual Studio 2010 and with this Spy++ (32 or 64 bit) I don't see more than the Ranorex Spy (32 or 64 bit).

The BackstageViewControl of DevExpress seems dumb from birth!

Best regards

Re: Can't see MenuBar in DevExpress BackstageViewControl

Posted: Mon Oct 08, 2012 4:03 pm
by Support Team
Hello,

Sounds like UIAutomation for the mentioned control is not implemented correctly.
Ranorex can only recognize what the control provides.
Please come in contact with the DevExpress vendor and inform them about the issue within their implementation.

Regards,
Bernhard
Ranore Support Team