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cannot identify the mulit-layer listitem.

Posted: Tue Dec 18, 2012 11:47 am
by JessieT
Hi,

I tried to use the Ranorex Spy to identify the listitem which are the 3rd layer of list. When I tried to get the list item, the test app will quit automatically.
APP type: Win 8 Metro APP
APP (OK)
-1st List (OK)
-2nd List item 'GridViewItem'(OK)
-3rd List item (Fail) --- the test app is close automatically.

Any idea how to get the multi-layer list item?

Thank you.

Re: cannot identify the mulit-layer listitem.

Posted: Wed Dec 19, 2012 12:13 pm
by Support Team
Hello,

Are you testing a Windows 8 included app or a custom app?
Could you please provide a Snapshot of your application?

Regards,
Markus (T)

Re: cannot identify the mulit-layer listitem.

Posted: Fri Dec 21, 2012 10:55 am
by JessieT
Thanks for reply.
The APP is our application.
See the attachment for the detail.

Thanks.

Re: cannot identify the mulit-layer listitem.

Posted: Fri Dec 21, 2012 5:28 pm
by Support Team
Hi,

Do you see the same behavior if your track the listitem with Inspect?

Regards,
Markus

Re: cannot identify the mulit-layer listitem.

Posted: Mon Dec 24, 2012 10:20 am
by JessieT
Hi,

Yes, i saw the same behavior with the Inspect.exe.

Thanks

Re: cannot identify the mulit-layer listitem.

Posted: Mon Dec 24, 2012 12:20 pm
by Support Team
Hello,

It seems to be an issue with the UI Automation implementation of your application. Please contact your developers in order to check if these elements are implemented correctly.

Regards,
Bernhard