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Identified web elements are shifted in IE10

Posted: Thu Oct 03, 2013 2:44 pm
by Cosmin
Hi,

We have just upgraded our Ranorex machines to 4.1 and Internet Explorer 10 (from IE9).
However, the elements highlighted are shifted to the left. This is not an issue with bigger elements, but smaller ones (like check-boxes and radio-buttons) cannot be clicked.
This worked fine in IE9, Chrome and Firefox, however, doesn't work in IE10.

Related, I found this topic here: ranorex.com/forum/identified-flash-elements-are-shifted-t4216.html but that workaround is not solving my issue.

Note:
I have attached a screenshot of how the elements are recognized for me (for a check-box and also for bigger ones, like username or password fields).

Additional Information:
Ranorex version: 4.1.0.25227 (as of now, even if an upgrade to 4.1.1 solves this issue, is not really possible due to Source Control feature being used by the organization)
.NET Runtime Version 4.0.30319.1008
Windows 7 x64 with SP1
Internet Explorer 10.0.9200.16686
Elements are accessed from code using: repoName.DomName.Element.Click();

Thanks,
Cosmin

Re: Identified web elements are shifted in IE10

Posted: Tue Oct 08, 2013 4:19 pm
by Support Team
Hello,

Could you please post or send us ([email protected]) a Ranorex Snapshot of your application?
This would help us in analyzing your issue.
Please take a look at our User Guide for more information on how to create snapshot files.

Thank you in advance.

Regards,
Markus (T)

Re: Identified web elements are shifted in IE10

Posted: Tue Oct 08, 2013 4:35 pm
by Cosmin
Hi Markus,

I managed to solve the issue after all by reverting to IE9, re-upgrading to IE10 followed by a browser reset.

Thanks,
Cosmin

Re: Identified web elements are shifted in IE10

Posted: Tue Oct 08, 2013 5:47 pm
by Support Team
Hello Cosmin,

Thank you for the information. This could help other users facing a similar problem.

Regards,
Bernhard