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Need help for a newbie

Posted: Mon Jan 24, 2011 8:52 am
by kevin217
Good day,

I am in my 5th day of evaluating Ranorex.

1. Ranorex can't replay right-click on one of the images. (See 1st attached image)
2. Why is it that the error log is not appearing/creating error tab after Ranorex encountered an error?
3. After a successful re-run of the recording, the confirmation message was not displayed unlike the first days of using it.
4. It can't replay the left-click on a textbox on the left-hand side part of the GUI . (See 2nd attached image)


Hope to hear from you soon. Thank you.

Re: Need help for a newbie

Posted: Tue Jan 25, 2011 2:33 pm
by Support Team
Hi,

whick kind of technology is used in your AUT(application under test)?
Can you please send us a snapshot of your AUT or even better a sample application where the problems occur?
How to create a Ranorex Snapshot:
http://www.ranorex.com/support/user-gui ... html#c2072

You can either post on forum or send us your files via mai to support_at_ranorex.com

Kind regards,
Tobias
Support Team

Re: Need help for a newbie

Posted: Wed Jan 26, 2011 7:07 am
by kevin217
Good day,

Here are the snapshots for problem # 1 and 4.

Hoping for your help. Thank you

Re: Need help for a newbie

Posted: Wed Jan 26, 2011 2:07 pm
by Support Team
Hi,

it looks like you are using some 3rd party controls and the accessibility implementation of those controls is not done very nicely.

Which kind of technology is used in your application under test?

For your 1st issue try to use "Image-Based Automation":
http://www.ranorex.com/support/user-gui ... ation.html

You should although use the GDI-Plugin if you are automate legacy apllications:
http://www.ranorex.com/blog/automation- ... n#more-926

So try to automate your application using this two approaches.

Kind regards,
Tobias
Support Team