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Re: Not able to perform click operation

Posted: Thu Feb 10, 2011 9:55 am
by sdaly
We are experiencing the same issue within VMware, running through ESX. This could be related - http://kb.vmware.com/selfservice/micros ... alId=10229

I am trying VirtualBox now and will let you know if the issue dissapears!

Re: Not able to perform click operation

Posted: Thu Feb 10, 2011 11:07 am
by bheemuabhigna
No Antivirus is installed and VNC is also not installed.

Some buttons gets enabled in middle. But most of the other buttons and links will be enabled from staring itself

Thanks
Abhigna

Re: Not able to perform click operation

Posted: Fri Feb 11, 2011 7:42 am
by bheemuabhigna
I have tried mouse.movedefaultTime and mouse.defaultclicktime, but no success
Vms are not running on VMware and no antiviruses are installed in it

Thanks
Abhigna

Re: Not able to perform click operation

Posted: Tue Feb 15, 2011 11:44 am
by sdaly
Hi

When we run our tests within VMware, we see the issue. In VirtualBox we see no issues..... :)

Do you know what Virtualisation software is being used?

Re: Not able to perform click operation

Posted: Wed Feb 16, 2011 7:35 am
by bheemuabhigna
hi sdaly,

According to our client no virtualization softwares are being used.
The hardware is "dell poweredge 860".

Thanks
Abhigna

Re: Not able to perform click operation

Posted: Wed Feb 16, 2011 8:02 am
by Support Team
Hi Abhigna,

Have you tried your tests on another machine with the same prerequisites or occurs this issue only on this "special" machine? Have you also tried the suggested steps by Alex, to add the enabled attributes to the RxPath for the buttons?

Another possible solution would be to use the Press() oder PerformClick() method instead of using the recorded Click() method. If you have recorded your steps using the Recorder, please copy the generated Code to a User Code File and replace the "broken" clicks with a method suggested above. Maybe this helps you out.

Press:
http://www.ranorex.com/Documentation/Ra ... _Press.htm

PerformClick:
http://www.ranorex.com/Documentation/Ra ... mClick.htm

Regards,
Peter
Ranorex Team

Re: Not able to perform click operation

Posted: Wed Feb 16, 2011 11:12 am
by bheemuabhigna
Hi,

Yes we have tried in other machines.
We have 2 machines given by our client and we are observing the issue in both machines. But it works fine locally.
Performclick doesnt work as this is flash application.

Do you mean keyboard.press{Enter}. If so, I think this is not better way as it wont work perfect for all buttons.

For few buttons we are already using

Thanks
Abhigna

Re: Not able to perform click operation

Posted: Wed Feb 16, 2011 4:10 pm
by Support Team
Hi,

it looks like the problem is due to using RDP.
Just try out to use VNC instaed of RDP and see if the problem persits.

Regards,
Tobias
Support Team

Re: Not able to perform click operation

Posted: Fri May 01, 2015 7:24 pm
by zshadow
Hi,

We are seeing the same problem with click on a virtual box VM, however the click works fine on the one of our older VM with the same configuration, but click does not work on our newly created virtual box VM, also perform click works ok on the new VM. We were wondering if you had found a solution for this issue ?

Thanks

Re: Not able to perform click operation

Posted: Mon May 04, 2015 10:13 am
by Support Team
Hello zshadow,

Please update to the latest version of Ranorex, currently 5.3.2. Afterwards, please have a look at our “Remotely Working with Ranorex” section for further information.

Regards,
Robert