Ranorex Forum

Hello Larry,

Unfortunately, it is not possible to use Rnaorex 3.3.5 and 4.0.1 parallel on the same machine. The older version will be deleted if you install a higher version.

Regards,
Bernhard

We think that the issue is related to the machine that we have installed Ranorex on. We have installed Ranorex 4.0.1 on a different machine, and the reports work on that machine.
We are planning to install a new server in the next couple of weeks, hopefully we won't run into this problem on the new machine.

Regards,
Larry

Hi,

If you should see the issue on the new machine we could schedule a web meeting in order to analyze the issue in detail.

Regards,
Markus

Thanks Markus,
I'll keep that option in mind if you have problems when we install Ranorex on the new servers.

Larry

The report file is not getting generated for me only when Quality Center is integrated. But the screenshot images are saved perfectly fine. Not sure why.
Looks like we have tried all the options available in this post. Yet, we are not able to solve it.
It has affected our team's work so much! Wish this issue could be resolved sooner!!

Best,
Sriram.

Hello Sriram,

I would suggest to make a web meeting in order to analyze the issue.
Did you already try to reinstall Ranorex?
Please send an email to [email protected] to find a date for the web meeting.

Regards,
Bernhard

Is your script stored locally? I had an issue with report creation when running from a network drive.