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Iphone xr not detecting
Posted: Fri Feb 22, 2019 2:20 pm
by asivanan
Target USB device always says "No USB devices found". I was able to add the device successfully under "Endpoints".
Kindly guide me asap so that connected device is visible there
Re: Iphone xr not detecting
Posted: Mon Feb 25, 2019 9:16 am
by odklizec
Hi,
How exactly did you add the device? Does it say "connected" in the list of endopints? Are you sure there is installed iTunes on your computer?
Re: Iphone xr not detecting
Posted: Tue Feb 26, 2019 9:18 am
by asivanan
Hi
Thanks for the reply..Kindly check the screenshots
.Endpoints says connected and Itunes shows the devices.
Re: Iphone xr not detecting
Posted: Tue Feb 26, 2019 2:22 pm
by odklizec
Hi,
This is really weird. Once the device is added as a new endpoint and successfully connected, it should be visible in the list of USB devices. What Ranorex version do you use? As of now, I would suggest not to go to 9.0 and rather stick with previous 8.3.2. On the other hand, I've successfully instrumented and delivered an app on Android device, using Ranorex 9.0. But instrumentation of iOS apps is something completely different. So if 8.3.2 does not help, I would suggest to contact directly Ranorex support (via their support form).
Re: Iphone xr not detecting
Posted: Fri Mar 01, 2019 9:44 am
by asivanan
I am using 9.0.0. Well, the process I followed was Instrumented the application and as the device was not shown. I used Itunes for the installation process.
Re: Iphone xr not detecting
Posted: Mon Mar 04, 2019 10:57 am
by RobinHood42
Hi,
"I used Itunes for the installation process."
Maybe you could explain that in more detail?
Furthermore, I would suggest resetting the "Trusted computers" ->
Reset trust
Afterwards, please try to re-add the device and use Ranorex to instrument and deploy your application under test.
Cheers,
Robin
Re: Iphone xr not detecting
Posted: Thu Apr 18, 2019 9:32 am
by marcin1234
I got similar issue: iPad was connected to the Ranorex endpoint only through WiFi and it was not visible through USB.
What helped to me to fix that issue was following general suggestions how to connect iPad to a PC with windows using iTune application. After going through all steps with iTune there was not any issue in Ranorex with discovering iPad USB endpoint.
I hope this will help others.