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Test for iOS app crashes on TouchStart method

Posted: Sun Jan 05, 2020 11:38 am
by weikein
I have an iOS application with the drag'n'drop functionality.
To simulate drag I tried to use the TouchStart / TouchMove / TouchEnd sequention.
Unfortunately all these methods are not working.
The Crash report "Failed to resolve/execute Request handler because an error occured: [Cannot process request. There is no valid request hander for the methodcall 'ReplayTouch' registered] "
In the forum i saw a topic name "Test for iOS instrumented app crashes on TouchStart method",the Support Team say "It can only be done using TouchStart / TouchMove / TouchEnd in Android.".The topic date is May , 2015.
I want to know does the TouchStart / TouchMove / TouchEnd can be using in iOS now?
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Re: Test for iOS app crashes on TouchStart method

Posted: Tue Jan 07, 2020 8:57 am
by odklizec
Hi,

If you are using most recent 9.2.1 and the TouchStart still fails on iOS, then it's most probably still not supported. But I would suggest you to ask directly Ranorex support, via support form available here:
https://www.ranorex.com/support-query/
It may not be supported, but it should definitely not crash the test ;) ideally, if an action is not supported (from whatever reason), it should not be available in menu (for given platform).