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USB device iPhonse XS is not found

Posted: Wed Jul 22, 2020 7:58 am
by starstefan
Helo,

i am using latest Ranorex on Windows 10 1909 and an iPhone XS with iOS 13.5.1.

On iPhone, latest Ranorex Service App is running. See attached screen shots.
When i want to instruimentize my IPA, i am not offered any USB device although Ranorex has connected to iPhone as an endpoint.
The iPhone is connected via USB-to-Lighning cable.

In another threat it was mentioned that Phoe X is not supported but XS should work.

What can i do? Have i done things wrong?

Re: USB device iPhonse XS is not found

Posted: Thu Jul 23, 2020 3:22 am
by satyenhacks
Did you try any other iPhone device? Is it working?

Re: USB device iPhonse XS is not found

Posted: Thu Jul 23, 2020 5:56 pm
by Vega
Make sure you have iTunes installed because this also installs the needed USB driver for iOS devices

hope this helps

Re: USB device iPhonse XS is not found

Posted: Mon Jul 27, 2020 7:58 am
by starstefan
Many thanks @Vega, after i had installed iTunes, in Instrumentation Wizzard the iPhone was shown as USB device and I could instrumentize my IPA package.
:D