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License Manager couldn't be contacted after executing test

Posted: Tue Jul 25, 2017 9:15 am
by xeronar
Ranorex version: 7.1
OS: Windows Server 2012 R2
License Server: FOX

Hi everyone,

I have two test servers, one being my "master" A with Ranorex Studio (floating license) and the other one (B) being the "slave" with a Ranorex Agent and a runtime license.

In order to test CI we've installed an Octopus Tentacle on B and triggered the deployed test. The test data contain

- the bin/Debug folder from my test project
- all the .dll files you need to run the test without Ranorex Studio as per https://www.ranorex.com/help/latest/les ... test-suite "...you need to ensure that the library (*.DLL) files are also part of the same directory. In short, to deploy a Ranorex test to a runtime machine it's required to copy the complete output folder (e.g. 'bin/debug') to the target machine."
- the license file Ranorex3_Server.lic

After executing my test via a Selenium Endpoint on B, i was not able to start Ranorex Studio on A, the Ranorex Agent on B couldn't find the license server as well and set the license server to A for some weird reasons. During this process, I was signed in on A but Ranorex Studio wasn't running. The command was simply

Code: Select all

test.exe /ep:SeleniumEndpoint
So I deleted all the files (the license file included) on B, signed out and in on both servers, I've even restarted them, but they still can't find the License Server FOX. I pinged the server via "Configure Ranorex License", but it failed.

Are there any connection problems to the license servers in general? If not, what do I have to do to get Ranorex Studio and the Agent running again?

Re: License Manager couldn't be contacted after executing test

Posted: Tue Jul 25, 2017 9:49 am
by xeronar
It might be done already, my admins are currently struggling with issues on exactly the servers I'm running my tests, so I'll have to wait first. Sorry for my panicing :D

EDIT: The issues are solved and i can run Ranorex as usual. Thread can be closed now.

Re: License Manager couldn't be contacted after executing test

Posted: Wed Jul 26, 2017 8:43 am
by Support Team
Hi xeronar,

I'm glad, that you could resolve the issue.

Sincerely,
Robert