Ranorex Forum

Hi support team,

When I select a element in the repository, right click and select Highlight element, this element is not recognized; I try to edit the RxPath of this element by opening it using "Edit in Spy", as soon as the editing window is opened, this element is found, I close the editing window, then select this element again, right click and Highlight element, yes, this time it is highlighted within a few seconds.

Please let me know how to fix this so the element can be identified when the test case is run.

My workstation settings:
1. Windows 10 (64-bit)
2. My application under test is 32 bits
3. Ranorex 8.0.1 with 32-bit Ranorex Studio


Thanks

Hi,

At first, I would suggest to update your Ranorex version with most recent 8.1.1. There were some important bugfixes released between 8.0.1 and 8.1.1.

At second, please post a Ranorex snapshot (not screenshot) of the problematic element and exact xpath as stored in repo. Without these details, it's pretty hard to suggest something reliable. Thanks.

Hello odklizec,

The same problem with Ranorex 8.1.1.

Thanks for your quick response, however, I am not allowed to post any snapshot.

Thanks

Hi,

In this case, I would suggest to contact Ranorex support by creating a support request here...
https://www.ranorex.com/support-query/
However, they may still need the information I requested or remote session. I’m afraid, there is simply not enough information to provide a reasonable answer.