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get empty screenshot

Posted: Wed Jan 28, 2015 7:02 am
by ken
A serious question,when i get the screenshot using "validate",the image always get empty as shown below,sometimes can get expected image,any one please helps me,thank you.

Re: get empty screenshot

Posted: Mon Feb 16, 2015 8:27 am
by odklizec
Hi,

Go to Global Settings >> Advanced and here uncheck "Use hidden screenshot capturing". I'm not sure this will help with your problem, but it's definitely worth a try.