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Installation issue
Posted: Wed Jun 17, 2015 7:33 am
by niwass83
Hello All,
I am not able to install latest Trail version on my machine getting attached error.
Please help me into this.
Thanks and Advance
Nivas
Re: Installation issue
Posted: Thu Jun 18, 2015 2:07 pm
by Support Team
Hi Nivas,
May I ask you to provide additional information about your system?
Please also let me know if you have tried to install Ranorex using the .MSI file or the .exe file.
Basically, it is recommended using the .exe file, since this one will install all necessary
prerequisites which are mandatory to run Ranorex Studio and its components.
Kind regards,
Markus (S)
Re: Installation issue
Posted: Thu Jun 18, 2015 2:44 pm
by niwass83
Hi Markus
I have used .exe file to install.
Please find attached system details.
Please let me know if you need anything more.
Regards
Nivas Shende
Re: Installation issue
Posted: Mon Jun 22, 2015 7:28 am
by Support Team
Hi Nivas,
Thank you for the additional information.
It seems that the problem is related to a corrupt Microsft Update. May I ask you to try the solution, which is described on this
article?
Please let me know if this solves your problem.
Regards,
Markus (S)