Ranorex Forum

Hi,

As the admin of our Ranorex Licence Server (v5.4.4) there are times when I need to take a floating licence back from a user and reallocate it to a test agent.

In the Licence Manager I can see under 'Clients' who the Host / User are, but I don't see any option to temporarily remove them.

Does this option exist?

Hi,

I'm afraid, there is no way to release a locked/used license. I know this for sure, because I've looked for something similar

Hello Benny28,

Unfortunately, there is not a way to remove a license from a user. However, you could(not recommended) bounce the users internet connection, which would lock the license for a lock period, then it would become available.

I suggest contacting [email protected] for further assistance.