License manager issue
Posted: Wed Sep 21, 2016 6:16 am
Hello,
Recently I have faced an issue, because of which I can no longer use Ranorex. Somehow i couldn’t enter the Ranorex Studio application, it said that the port was not open to the server. It was resolved, but then I somehow removed license key, and now when I want to add it again, I can’t do it. The edit field in License Manager is inactive. I have also contacted Raonorex support, they suggested to check if RanorexLicenseService is running, and it is stopped, but won't run after I set it to. Also tried delete the “LicenseManager.sdf” file as suggested, but that didn't work aswell.
Adding screenshots: Maybe someone has/had the same issue? how can I solve this.
Thanks
Recently I have faced an issue, because of which I can no longer use Ranorex. Somehow i couldn’t enter the Ranorex Studio application, it said that the port was not open to the server. It was resolved, but then I somehow removed license key, and now when I want to add it again, I can’t do it. The edit field in License Manager is inactive. I have also contacted Raonorex support, they suggested to check if RanorexLicenseService is running, and it is stopped, but won't run after I set it to. Also tried delete the “LicenseManager.sdf” file as suggested, but that didn't work aswell.
Adding screenshots: Maybe someone has/had the same issue? how can I solve this.
Thanks