License Manager service not starting
Posted: Wed Aug 23, 2017 11:24 am
Hi everyone.
Initially we used Ranorex 7.0.0 for evaluation. Later we bought license and yesterday installed it and at the same time upgraded to 7.1.1. Yesterday it worked file. In our network we have dedicated server for Ranorex and this night it was rebooted by itself (not sure why). Before reboot in our monitoring system I found abnormally high CPU utilization so maybe Ranorex updated itself again. Finally today
I can't start Studio - it can't contact License Manager. When I start License Manager (7.0) GUI I don't see license and all buttons except "Close" are inactive. When I try to start RanorexLicenseService manually I see "Ranorex license manager service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other service or programs". In Event Viewer I see an error (see below).
Can anyone advise how to fix this issue? OS is Windows Server 2016 Datacenter.
Thanks.
***
Service cannot be started. System.TypeLoadException: Could not load type 'Ranorex.Libs.DualModeNetFactory' from assembly 'Ranorex.Libs.Util, Version=7.1.1.0, Culture=neutral, PublicKeyToken=b798506b574ebc9a'.
at Ranorex.Tools.LicenseService.LicenseService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
***
Initially we used Ranorex 7.0.0 for evaluation. Later we bought license and yesterday installed it and at the same time upgraded to 7.1.1. Yesterday it worked file. In our network we have dedicated server for Ranorex and this night it was rebooted by itself (not sure why). Before reboot in our monitoring system I found abnormally high CPU utilization so maybe Ranorex updated itself again. Finally today
I can't start Studio - it can't contact License Manager. When I start License Manager (7.0) GUI I don't see license and all buttons except "Close" are inactive. When I try to start RanorexLicenseService manually I see "Ranorex license manager service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other service or programs". In Event Viewer I see an error (see below).
Can anyone advise how to fix this issue? OS is Windows Server 2016 Datacenter.
Thanks.
***
Service cannot be started. System.TypeLoadException: Could not load type 'Ranorex.Libs.DualModeNetFactory' from assembly 'Ranorex.Libs.Util, Version=7.1.1.0, Culture=neutral, PublicKeyToken=b798506b574ebc9a'.
at Ranorex.Tools.LicenseService.LicenseService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
***